Frequently Asked Questions

Customer Service

What types of self-service requests can I do from Banking Online?
  • Add bill payment to your existing Banking Online service
  • Bill Pay Online claim
  • Change address
  • Delete Banking Online accounts
  • Billing inquiry investigation request
  • Reorder checks
  • Replace First Check® Visa® debit card or credit card
  • Credit card balance transfer
  • Request new First Check debit/ATM card
  • Request a cleared check
  • Request statements
  • Request current PIN
  • Stop payments
I used the message center to send a message to the bank, and my message was sent back to me. Did the bank receive my message?
Message Center automatically sends your message to you as a record of your correspondence. Our response to your inquiry should receive a response within 24 - 48 business hours.

Financial products and services are provided by First Horizon Bank, a division of First Tennessee Bank National Association, Member FDIC.



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Timestamp: 07/04/2008 at 12:25:36

Server: www.fhel.com